Refund policy
30-Day Return Window
You have 30 days from the date you receive your item to request a return.
Return Conditions
To be eligible for a return:
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Item must be unworn/unused, with original tags attached
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Item must be in its original packaging
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You must provide the receipt or proof of purchase
How to Initiate a Return
Contact us at: mcsharrymakowski7485@hotmail.com
If your return is accepted, you will receive:
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A return shipping label
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Instructions on where and how to send your package
Important: Unauthorized returns (sent without prior request) will not be accepted.
For any return questions, please email us at the same address.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If the item is defective, damaged, or wrong, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
The following cannot be returned:
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Perishable goods (food, flowers, plants)
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Custom or personalized products
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Personal care goods (beauty products)
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Hazardous materials, flammable liquids, or gases
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Sale items and gift cards
Exchanges
The fastest way to get a replacement:
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Return the original item (follow the return process)
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Once the return is accepted, place a new order for the desired item
EU 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification.
The same return conditions apply: item must be unused, with tags, in original packaging, with proof of purchase.
Refunds
Once we receive and inspect your return:
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You will be notified whether your refund is approved
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If approved, your refund will be issued automatically to your original payment method within 10 business days
Note: Your bank or credit card issuer may take additional time to process the refund.
If more than 15 business days have passed since your return was approved and you have not received the refund, please contact us at mcsharrymakowski7485@hotmail.com.